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Poll: Do you ususally acknowledge receipt of payment?
Thread poster: ProZ.com Staff
Nicole Schnell
Nicole Schnell  Identity Verified
United States
Local time: 01:06
English to German
+ ...
In memoriam
No. Jan 23, 2011

Payments usually are sent by the accounting department, not by the PM or the marketing department at direct clients. I don't even know the names and email addresses of the people who took care of the payment.

 
Melissa McMahon
Melissa McMahon  Identity Verified
Australia
Local time: 18:06
French to English
Individuals/Companies Jan 23, 2011

I mostly do for direct individual clients, because I am usually also asking them to confirm when they have sent payment (eg. bank transfer) plus I also assume they are more likely to be the ones who need a receipt for their records.

For companies/longstanding clients, no, unless they make a point to email to tell me they have paid or I am chasing them up for a late payment.

It is partly what Nicole said: the people I deal with and the financial department are separate
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I mostly do for direct individual clients, because I am usually also asking them to confirm when they have sent payment (eg. bank transfer) plus I also assume they are more likely to be the ones who need a receipt for their records.

For companies/longstanding clients, no, unless they make a point to email to tell me they have paid or I am chasing them up for a late payment.

It is partly what Nicole said: the people I deal with and the financial department are separate entities and I am not sure the people who I have contact with would be especially interested in that kind of correspondence. But what others have said here has given me pause for thought.

Melissa
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Philip Lees
Philip Lees  Identity Verified
Greece
Local time: 11:06
Greek to English
Yes, always Jan 24, 2011

I always ususally acknowledge receipt of payment.

 
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Poll: Do you ususally acknowledge receipt of payment?






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