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Poll: Do you ususally acknowledge receipt of payment?
Thread poster: ProZ.com Staff
Nicole Schnell United States Local time: 01:06 English to German + ...
In memoriam
No.
Jan 23, 2011
Payments usually are sent by the accounting department, not by the PM or the marketing department at direct clients. I don't even know the names and email addresses of the people who took care of the payment.
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Melissa McMahon Australia Local time: 18:06 French to English
Individuals/Companies
Jan 23, 2011
I mostly do for direct individual clients, because I am usually also asking them to confirm when they have sent payment (eg. bank transfer) plus I also assume they are more likely to be the ones who need a receipt for their records.
For companies/longstanding clients, no, unless they make a point to email to tell me they have paid or I am chasing them up for a late payment.
It is partly what Nicole said: the people I deal with and the financial department are separate ... See more
I mostly do for direct individual clients, because I am usually also asking them to confirm when they have sent payment (eg. bank transfer) plus I also assume they are more likely to be the ones who need a receipt for their records.
For companies/longstanding clients, no, unless they make a point to email to tell me they have paid or I am chasing them up for a late payment.
It is partly what Nicole said: the people I deal with and the financial department are separate entities and I am not sure the people who I have contact with would be especially interested in that kind of correspondence. But what others have said here has given me pause for thought.
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