22:43 Mar 25, 2019 |
English to Spanish translations [PRO] Other | |||||||
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| Selected response from: Wilsonn Perez Reyes El Salvador Local time: 11:20 | ||||||
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4 +4 | trabajador (que presta servicios) de cortesía |
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trabajador (que presta servicios) de cortesía Explanation: Courtesy services delivered by Product Support While our preference is for all customers to lean into our Product Services team and follow a formal change process, including robust testing, documentation, and training, we know that for some customers, they would still prefer our team in Product Support assist them as a courtesy. When this occurs and subject to availability with the volume in our Support area, our Product Support team may be able to accommodate your request directly. This is performed for you as a Courtesy service. Courtesy work is performed entirely at our discretion, usually on a one-time basis, and typically has the following characteristics: ● Courtesy work may result in limited or no documentation around the configuration of your account file. ● Since Courtesy work is delivered on a Best Effort Basis, it is often limited in workflow and process understanding or advance exploration to fully understand your complete needs. ● Courtesy work often has limited QA testing involved, or customer supplied testing. ● Customers should understand that Courtesy work performed by Product Support carries a Best Effort Basis warranty for our work efforts. Since a formal project is not occurring, and possible other shortcuts or quick-change steps may be utilized, the results should be considered AS-IS and limited to our best efforts to assist the customer. https://rethinkcrm.com/wp-content/uploads/2018/03/REthink-Pr... |
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