MS OFFICE 365 unlicenced version, although I recently purchased my annual subscription! 投稿者: Jenny Duthie
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Hello, I have Windows 10 with MS Office 365, it was all working fine til about a week ago, Office 365 does not appear to recognise that I have renewed my subscription, I've tried everything repair, then reinstall, checking that I don't have a 2nd version of MS Office (I did have 2 versions, so deleted one), it says "activate" when I open Word, but as well as my MSOffice username & password it asks for a 4-digit pin code which I cannot recall, it says go to Settings, Account, login, but I cannot ... See more Hello, I have Windows 10 with MS Office 365, it was all working fine til about a week ago, Office 365 does not appear to recognise that I have renewed my subscription, I've tried everything repair, then reinstall, checking that I don't have a 2nd version of MS Office (I did have 2 versions, so deleted one), it says "activate" when I open Word, but as well as my MSOffice username & password it asks for a 4-digit pin code which I cannot recall, it says go to Settings, Account, login, but I cannot find the Settings in MSOffice to find this code, (it says I have to use Windows Hello to complete the process, then asks me for this code) so I am stuck, with the unlicenced version which I cannot edit, as a translator this is very frustrating! I have OpenOffice but it's not as good, IMO. I've tried to find a solution online including MS Office Support, to no avail!
Any suggestions would be gratefully received, thanks in advance. ▲ Collapse
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| Windows settings instead of MS Office settings? | Oct 17, 2019 |
Jenny Duthie wrote:
it says go to Settings, Account, login, but I cannot find the Settings in MSOffice to find this code, (it says I have to use Windows Hello to complete the process, then asks me for this code)
I assume the Windows settings are meant, not the MSOffice settings, and the "code" is the Windows Hello PIN. You can remove this PIN:
https://www.tenforums.com/tutorials/6518-remove-pin-your-account-windows-10-a.html
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esperantisto 
Local time: 13:08
2006に入会
英語 から ロシア語
+ ...
SITE LOCALIZER | And what is not good? | Oct 17, 2019 |
Jenny Duthie wrote:
I have OpenOffice but it's not as good, IMO.
Do you mean Apache OpenOffice or OpenOffice.org? And what is not as good? Perhaps, at least as an interim solution, you should try LibreOffice. It features significantly better compatibility with Microsoft Office as AOO or OOo.
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Jenny Duthie
フランス
Local time: 12:08
2006に入会
フランス語 から 英語
TOPIC STARTER | MANY THANKS I FOUND A SOLUTION | Oct 17, 2019 |
in fact my PC administrator email needed to be changed, it seemed to be a compatibility issue as my PC & Windows were in someone else's name
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Peter Motte
ベルギー
Local time: 12:08
2009に入会
英語 から オランダ語
+ ...
| OpenOffice.org is now LibreOffice | Oct 18, 2019 |
As a remainder: OpenOffice.org is actually LibreOffice nowadays.
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esperantisto
Local time: 13:08
2006に入会
英語 から ロシア語
+ ...
SITE LOCALIZER
Peter Motte wrote:
As a remainder: OpenOffice.org is actually LibreOffice nowadays.
Your information is not totally accurate. OOo is continued at least in two branches: LibreOffice and Apache OpenOffice. Both can be installed and used in the same environment. There is also NeoOffice for MacOS, but I am not sure that it is still in active development.
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Jenny Duthie wrote:
Hello, I have Windows 10 with MS Office 365, it was all working fine til about a week ago, Office 365 does not appear to recognise that I have renewed my subscription, I've tried everything repair, then reinstall, checking that I don't have a 2nd version of MS Office (I did have 2 versions, so deleted one), it says "activate" when I open Word, but as well as my MSOffice username & password it asks for a 4-digit pin code which I cannot recall, it says go to Settings, Account, login, but I cannot find the Settings in MSOffice to find this code, (it says I have to use Windows Hello to complete the process, then asks me for this code) so I am stuck, with the unlicenced version which I cannot edit, as a translator this is very frustrating! I have OpenOffice but it's not as good, IMO. I've tried to find a solution online including MS Office Support, to no avail!
Any suggestions would be gratefully received, thanks in advance.
Just an idea.
Choose a monthly subscription, you pay once per month for one month of use and choose the automatic banking transfer.
Fast, easy, no need to be worried about renewal (renewed automatically each month).
I gave a try two years ago and I am very satisfied.
[Edited at 2019-10-20 14:58 GMT]
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